2020. 2. 28. 09:29ㆍ카테고리 없음
Printer: Brother Hl-2040Unable to print more than 1 page using the tray. After printing 1 page, there would be a paper jam light. When the tray is opened, the next sheet of paper would be sticking into the roller. It is sometimes pulled out when you pull out the tray which means it didn't go in deep.
However, there are also times when the 2nd page paper really gets jammed midway, and you have to tug it out.When you put back the tray, then you can print the next page.But only 1 page at a time can be printed.looked around the internet and got to this site:so am thinking it might be the rollers or the separation pad.Is the top of the separation pad supposed to be smooth for this printer or rough/rubbery?Any other possibilities of the cause of the 2nd page paper jam?Thanks in advance for help. I would make sure that all the paper guides in the tray are set right. Alot of times the rear paper stop will get pushed up to far and cause feed problems.
Remove the paper from the tray and make sure the stop lines up with the mark on the tray. Next would be to replace the sep pad since its easy and fairly cheap to do. The pad should look like a dull rubber strip if it has a shine to it its getting worn. The other possiblity is a pick up selinoid sticking cuasing the roller to stay engaged. It should rotate once then stop.
Exact same problem. Tok half the thing apart, and still can't make sense of things entirely. I notice that when printing a single page, a second sheet begins to load, and stops exactly where described in previous posts. It happens that there is a paper trigger exactly at that location. I've toyed with this, i.e., taping it into an engaged position. This generates an error - the printer obviously expects for this sensor to indicate when a page has successfully passed into the machine from the tray.
I also sometimes see it stop further into the printer, despite there being NO obstruction. I can't make heads or tails of this. Has anyone had any better fortune? I know that replacing the toner and drum would be a next good idea, but I refuse to throw good money after bad, especially when these devices seem to be working flawlessly.
Thanks for any responses! When you're facing the front of the machine, it's the left cover that you need to remove to see the solenoid. There's 2 screws holding the cover, one at the front behind the front door and one at the back behind the rear door.
Then remove the paper cassette and ply the cover off both at the front and rear, downward to remove.once the cover is off, look at the front end and you should see a larger black gear with a spring attached to it at a 45 deg angle. Right behind the spring is the solenoid of interest.
If you do a print, the solenoid should be triggered once and the black gear should only rotate once. If it rotate more than once, the solenoid arm is sticking to the sponge pad.
Use a small blade or flat head screwdriver to remove the pad from the solenoid and hopefully your problem should be solve. @seriouslyYou're a big help. I've found the problem - the gear rotates 3/4 times per sheet and that's causing the issue for me.I can't figure out how to apply the fix you've explained though. Right now it's a terrible system, where I jam a letter opener to unstick the piece that triggers the gear. I don't see the sponge pad that you refer to and don't know if I need to take it apart further than just removing the side cover. Any additional info you could give me would be a big help.
Seriously - you are a rock star!!! I'm very mechanically inclined and your solution fixed my Brother MFC-8220. I kept getting a 'Paper Jam' error after printing even one page - after the first page was almost through the machine, it would start pulling a second page out of the paper cassette which would then would stop half way into the fuser, and the first, printed page would stop about 3/4 of the way out the machine in the output tray. The machine would stop with the Paper Jam error. I would have to pull the page all the way out of the output tray, pull the second sheet out of the fuser and then the machine would print again - with the same error. It would print fine if I fed the machine one page at a time out of the manual feed slot - this made me believe that there was a problem with the cassette feed mechanism or sensors (which you confirmed). I took the whole machine apart, inspected all of the actuator sensors, and no paper was found in any of them.
However, after reading your fix, I looked at the solenoid on the paper cassette feed gear, and found that the rubber pad on the solenoid had 'glued' the plastic actuator arm down. It was so sticky that the actuator couldn't release itself. I removed the sticky rubber pad and the printer works fine now - except that when it starts printing you hear a loud 'click' because the rubber pad had been removed from the seat of the solenoid. Thank you for your great suggestion.
Much appreciated. Packardv12. I've put up with this problem for over a year. I tried cleaning every roller, every pad. I tried new paper. I was starting to resign myself to having to throw the thing out—and I love this printer—and then I found this post.
My black gear-wheel thingy was going around FOUR TIMES. I removed the solenoid pad (good thing you posted photos; I never, ever would have found it) and BINGO! I have a new printer all over again.
And mine isn't even the same model being discussed here. I have the Brother MFC 7820N. But everything was right where you said it would be. Thanks so much seriously.I couldn't really see that pad until you pointed it out/I stuck the letter opener in that exact spot. Just printed off a couple sheets to test it and it works like a charm.I actually had been experiencing this problem while trying to print out boarding passes for a flight, and I ended up manhandling/breaking the printer, took it to a repair shop, and they fixed what I broke, but I was still experiencing this problem when I got it back.
I wasn't looking forward to bringing it into the shop again. You're a lifesaver. There's one more thing:If your toner light comes on and you can't print anymore.You can take out the tn-2025 toner cartridge, remove three screws from the left side of the cartridge (the opposite side from the refill cap), reset the white gear (so it tells the printer that the cartridge is full again)and resume printing.Yeah, when the original cartridge tells the printer it's empty the first time, it actually has a lot of toner still left over and doing the above, you can keep printing until it's all used up.Oh yeah, and thanks nivek for that quick first reply (2 years ago lol). @seriously: I've been having this problem forever. I luckily found your solution to fix my problem.
I knew the paper tray was staying stuck in the up position, hence it continuously trying to feed paper from the tray. I suspected something sticking or a bad part. I was actually eye-ing that selenoid as involved somehow.I'm curious how much life the foam pad adds to the life of the related parts, however.I wished I'd tried to clean the pad first before removing it.
But thanks for this fix, it works.Thank you! My fix included removing the entire foam pad, which came off in one piece. The purpose of removing it is so that it can't stick to the plastic parts it separates which causes the parts to be held together which causes a malfuntion. The parts must freely separate for the printer to work properly. If your printer works after removing it partially, then it should be fine.
Otherwise, continue trying to get it all removed. If you still have a problem, perhaps there's another issue. I didn't start this thread, I'm just replying to your situation, based on my successful use of the fix suggested above. I switched from an HP laserjet to a Brother inkjet printer due to the switch to USB. While I like the inkjet for the color, I hate the limitations of printed pages per dollar, so I went looking around. I came across a Brother HL-5250DN laser printer, which has USB in addition to other connectors, and it did not cost me anything.
The previous owner had replaced all the goodies with authentic parts, even added a second paper tray, and included a brand new extra capacity toner cart. Everything on the machine is Brother, none of that remanufactured or counterfeit garbage, and the owner just simply tossed it out for the taking. I picked the thing up for free, pure dumb-luck in this case, and brought it home to clean and rebuild. Having just reconditioned two HP inkjet printers, problems are always the stupid waste ink pads, I was happy to find a laser printer to get me back into business. After tearing down the machine (taking detailed photographs each step (about 6438 pictures) and rebuilding it, I discovered the printer was not completely picking up the second page from the tray. Found this posting, cracked this machine open again and removed the pads from all three solenoids, and now she works perfectly. I can deal with the loud clicking noise as I know what is making the noise.
Thank you soo very much for this tip. You really made my day. I just hope you get to read my thank you.
OK, my question makes me look like a DUFUS! I meant to ask if the same problem is solved on the Brother HL-2141. Actually it is the exact same problem but the 1/4' X 3/8' X 1/32 pad is hidden under the gears. I don't have any pictures but I will tell you that once you remove the metal housing that is on top of the gears you will see the very tiny sponge pad. I removed it with a small screw driver and a pair of tweezers.To get to the gear housing after you have removed the left side (similar to what is described above) you need to remove 2 small and 2 large screws as well as a red connector and a white connector to lift the circuit board so you can unscreww the top of the gear housing (7 screws if I remember right).Removing the gear housing cover caused me some angst but I figured it ain't workin' now so what do I have to lose. The gears attached to the top of the housing stayed in place (along with a small motor). The lower gears also stayed in place.
There is also a wire spring on top of the gear housing that can be undone and just moved aside.Putting it back together was a cinch and voila! NO MORE PAPER JAM!Seriously, SERIOUSLY spurred me on with his excellent description of the problem! Thank you for the inspiration!
I just bought a new drum and cartridge and then about 6 weeks later we had the same problem. I spent a few hundred dollars and wish not to buy a new printer yet. Only one sheet prints but will get stuck or it will fully print and then another sheet will feed and jam.I tried to take off the front cover but then, I wasn't sure.
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Do you mean the top cover? I see the top cover and the front door where the cartridge and drum is inserted. Can you please explain in detail how and what comes off? I saw 2 screws, and then saw 2 more screws.This is the best solution I have found yet and I want to give it a try before I buy a new laser printer.Thanks,Nan. Many thanks, @seriously- I now have a printer again, and didn't have to go buy a new one! Sure enough, it was that little black pad.For anyone struggling with this repair as much as I did-1) Getting the side off my printer was a challenge, but only because I'd never done it before.
It's really easy, and you don't remove any more than just the two screws (1 front, 1 back) for the side panel. I had to unhook the front of the left side panel not only at the bottom front, but also the top of the front. A little prying with a wide flat-blade screwdriver did the trick.
Swing the front of the left panel out a little, then slide it down. I found the repair manual helpful:2) A big thank you to Nancyy! If it hadn't been for her post, I'd have quit. People- you CAN'T see that tiny, black foam pad without a flashlight! It just seems to blend in as though it were the metal top side of that solenoid.
Once I got a good light, I disconnected that spring from its bottom hook (very easy to re-install), then used a small paring knife to remove the pad. I had a working printer! I've had this problem for a couple of months at least, and have been manually unjamming the paper after every page. Luckily I don't print a lot.You gave me the solution Seriously, thank you! I tried a variation: instead of removing the pad I squirt a drop or so of Tri Flow bicycle lube on the pad and spread it around the pad with a small knife.
The printer feeds correctly again! I'll let you know if this proves to have been a mistake over time; maybe the pad will melt or the lube will migrate, but so far so good. July 2013 and this is still a killer fix. Thank you so much, cuz I thought I was throwing this thing out today.The sticky solenoid pad fix is good for so many printer models.! Just fyi for anyone that might be interested. Instead of scraping the pad off, I took a piece of backing paper for some stickers (waxy on one side, regular on the other) and inserted it so that the plastic lever hit the non-stick side and the paper side stuck to the (sticky)pad. It stuck firmly, so I left it like that.
We'll see how long it last but so far so good.Thanks again! Thanks Seriously. My HL-2070N was picking up a 2nd sheet while printing a single page and jammed every time. 1st page comes out for about 70% and the next page just left the paper tray and just starts exiting the fixing unit. Manual feed works.For removing the pads a paperclip or dentist hook can also be used.Had taken the printer apart already using the ServiceManual found on Internet before finding this post.Did not want extra noise and while having both solenoids taken out already, I cut a piece of the glued side of a sticky note and put it, glue side down, on the sticky pad. Did this for both solenoids and the printer works perfectly again.
Chose for the post-it because electrical tape gets really messy and sticky after some time, perhaps resulting in same issue.Even after all this time, a great and very useful post!Solution should be working for hl-2030, hl-2032, hl-2040 and hl-2070n (same interior).Thanks again for saving me from buying a new printer. Awesome fix, thanks. Just joined the forums to say this works on HL-5250 (and probably 5240) as well.On my 5250, the pad that was sticking and causing paper jams was on the third solenoid in the middle of the machine that you can see (after removing the left cover) through the cut-out in the metal plate covering many of the gears.
Just found your advisory and found a small piece of electric tape did the job, this after replacing the separation roller to no avail. My service guy wanted $65 to do an estimate, can you believe? Then I'd have to pay him another $95 an hour to fudge around. I was ready to junk my machine and buy another. As it turned out, I spent $32 bucks on parts i didn't need. Wish I'd seen this site sooner, but I'm happy.On a philosophical note,you'd think Brother would have enough noble business ethics to make a quality machine that didn't break down in such a covert way.except maybe they figure it's smart business to make it a hidden flaw, so that not even a service man could find, and we suckers have to buy a new machine.Thanks for saving me a bundle. Good Karma to you.
Not trying to defend brother, but i don't think those comments are fair. Few things i like to say:1.
Brother did not manufacture those unreliable solenoids. Their supplier did. And this solenoid problem is common among many other machines too, not just brother's.2. They did not hide the flaw. Your technician wasn't able to find the fault because it's not quite an obvious fault if you have not seen this problem before. That's the main reason why i'm here, to learn and gain from other's experiences.3. They have fixed the problem with their newer machines, using solenoids that already have a non-sticky material on top of the pad.
You won't see this problem with the newer brother machines.4. Brother does take note of the problems with their machines and try to fix them with upgraded parts. I've seen some of their service bulletins. Seriously, thank you very much for your extremely valuable support. Brother service manual said separator kit should have been replaced.
I cleaned and roughened the pad using the finest sandpaper I had, no effect. I was ready to find a separator set, when I found your post. I'm familiar with foam rot, it was a very common fault in SLR cameras back in the seventies-eighties. I thought the same mistake would not be made again.Following your instructions I found the vibration absorbing foams getting sticky, when I manually actuated the solenoids, they were lazy to return. I would have never figured out this without your help. Thank you very much. Hi there, Seriously, you are Developer of this Tricks and you Save many Peoples Printers and they Blesyou.But my Bad luck i don't have that Model of Printer, my Model#DCP7065DN i look all around google, i don't find any Photos of this Printer inside.So if you know the exact location of 'Clutch Solenoid' then i will take out that 'BAD peace of FOAM' which is giving this much trouble to peoples.Please let me know, and i hope you will SAVE one more Printer of diffrent Model.
And in future some one come up the same problem like my Model, and he/she can fix Printer once they read this thread.Hopefully waiting for your reply.Thanks. Hi All,Thank you very much for the advice. I have a Fuji-Xerox Docuprint 203A which had the same problem. The Fuji uses the same toner cartridge as the Brother and is basically the same print engine. Although it does not have the same 'Y' part, the solenoid was getting stuck. Removing the pad, which had gone sticky, solved the problem.
For the Fuji, remove the left side as described above, find the large gear wheel at the very front, remove its spring then remove the gear wheel to gain access to the solenoid and offending pad. I Googled a solution for my Brother MFC 7820N and came across this thread. It sounds like my EXACT problem. Any recommendations for this other model?
My issue:Unable to print more than 1 page using the tray or the manual feed. When printing one page with regular paper, there would be a paper jam. When the drum is removed from front cover, I could view the next sheet of paper.
It would be sticking into the roller, but had to be removed from the back cover. If I manually feed 2 pages at once, it will work. (can't do this in regular tray) Also, if I use a card stock type paper it will manually feed 1 page with no problem. Hi Dallasjess78, user 'seriously' found and documented the cause of this kind of problem. In your printer there are electromagnets (solenoids) releasing and stopping gears to manage phases of printing and paper feeding. In the solenoids manufacturer used plastic foams to decrease noise when magnets are actuated. These foams rot and get sticky so when circuits tell to release, the foam still keeps it actuated.
You simply find and remove the rotten foams, clean the surfaces and here you go. It will be just a little louder but you prolonged the life of your printer.Many thanks to 'seiously' inventor and publisher of the solution. He found and disclosed what Brother support did not. The solution noted by seriously (3/21/12 6:51 PM is correct. I can confirm the same problem and same fix.
Bevause it took me some time to actually know what the fix was, I will post an explaination of my steps.Problem: When printing more than one page, the second page is always jamming when the firest page is 3/4 out.First I thought it was a worn roller or sticky paper, I confirm the already mentioned 'remove the sticky pad' fix worked like a charm!Fix for my Brother HL-2030:1. Remove the left plastic side panel by:2. Unscrew 1 screw behind the front door3. Unscrew 1 screw behind the back door4.
Pull the side panel a bit down to remove it5. When facing the left side of the printer, there are some gears on the right (down below the blue Go button)6.
The solenoid people refer to, is the tiny rectangular metal grey box (aprx 1 by 2 centimeters).7. There a hammer-like white lever on top of it.8. There's a tiny spring between the solenoid and the white lever, which pushes the lever away from the solenoid9. In the very small gap between the white lever and de grey metal solenoid, there is tiny black rubber pad. It's just 4 by 8 millimeters and 0.5 millimeters thick.10. This little pad works like a shock absorber, but gets sticky over time. That way the white lever isn't pushed back in time by the spring.11.
Remove the tiny black sticky rubber pad completly, or cover it with a tiny sticker.12. When you remove it completely, each page pickup ticks a bit, because the shock absorber it removed.Hope this will help some others. It saved me some money by not having to buy a new printer. I wanted to report this fix works for MFC-7420 also.The pad for the back solenoid was super sticky! It would stay engaged for 4 turns of the wheel before the printer would give up.I used electrical tape to cover that pad and the other one visible in there, but after applying the tape it was still a little sticky. Maybe it would have worked fine, but to be on the safe side I removed the solenoid and arm by taking out the screw so I could look at it better. It turns out there was still some residue left from the pad on there, which was easy to remove just by wiping it with a cloth (I didn't use any cleaner or solvent.) Now it works perfectly.
Hi everybody,Videos for this problem:Spotting the foam:Disassembly:Found before encountering this page.My 2030 still jams after one page, most of the time, though. When I open the tray I see the paper pulled halfway up (half still remaining in the tray, the other half up) – as if it is going partly. Any idea of why it doesn't pull it on up, welcome. Have cleaned the separation roller and pickup roller. The separation pad is slightly shiny – I will try roughing it up a bit with sandpaper. But, any ideas welcome.Way to be, Seriously. Helping each other out is the only way we are going to survive.
More clues for my case: I print one page (every time no problem, one), then there is a sort of soft 'growling' sound and the Paper light flashes red. I open the tray, pull the paper down from where it is halfway up from the tray, replace it in the tray, hit Ready and it prints – that page only. I have to repeat this to get it done.Another interesting clue – when I am printing double sided, I have to print one by one the first side, but then when I put all of the pages back in the tray (to print the other side) it prints them all with no problem! I thought it had to do with the curl that printing gives the paper, but bending the paper for the first print doesn't seem to make a difference.
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